Information & Communication Technology
Information & Communication Technology Overview
The Information and Communication Technology (ICT) infrastructure, both software and hardware continued to evolve and develop during the 2012/2013 financial year. It evolves because it needs a response to continuous changes in the ICT user needs, software upgrades and improvements, as items become redundant and new threats to our information and data integrity have developed.
This year is the start of a new strategic cycle for ICT. To achieve this new beginning, while linking to the past, the Master Systems Plan was refreshed. While the plan is updated every year to evaluate our solutions, a ‘refresh’ involves evaluation the goals that were set. This ‘refresh’ process has two main themes. The first involves a detailed analysis of the current state of ICT and it delivery capability. The second theme is an analysis of the user requirements.